TroubleshootingWorkspaces

Workspace Deletion Issues

Resolve errors when deleting workspaces, including subscription and permission blocks.

Solutions for common problems when attempting to delete a workspace.

Deleting Workspaces

Cannot Delete Workspace with Active Subscription

You try to delete your workspace, but receive an error about an active subscription.

You must cancel your subscription before deleting the workspace. This prevents accidental billing issues.

Solution:

  1. Go to Settings.
  2. Navigate to Workspace → Billing.
  3. Click Cancel Subscription.
  4. Wait for the subscription to expire (end of current billing period).
  5. Return to workspace settings and try deleting again.

You cannot delete a workspace with an active subscription. This is a safety feature to prevent data loss while you're still being billed.

Only Workspace Owner Can Delete This Workspace

You see an error stating you don't have permission to delete the workspace.

Only the workspace Owner (shown with next to their name) can delete workspaces.

Solution:

  1. Check your role in the team list. Go to Settings → Workspace → Team.
  2. Locate the workspace Owner (identified by the icon).
  3. Contact the Owner and request workspace deletion.
  4. If the Owner has left your organization, contact Firebuzz support to discuss ownership transfer.

Delete Button is Disabled

The delete workspace button appears grayed out and cannot be clicked.

Solution:

  1. Verify you typed the workspace name exactly as shown (case-sensitive).
  2. Ensure all confirmation checkboxes are selected.
  3. Confirm no active subscriptions exist. Check Settings → Workspace → Billing.
  4. Refresh the page and try again.

The delete button only becomes active after you complete all confirmation requirements. This prevents accidental deletions.

Workspace Name Doesn't Match

You type the workspace name, but the system says it doesn't match.

The workspace name must be typed exactly as shown, including capitalization, spaces, and special characters.

Solution:

  1. Look at the workspace name displayed above the input field.
  2. Type it character by character, matching exactly.
  3. Copy and paste the name if needed to ensure accuracy.
  4. Check for extra spaces before or after the name.

FAQ

Workspace Switching Issues

Resolve problems when switching between workspaces and lost context errors.

Workspace Permission Issues

Fix access denied errors and resolve role-based permission problems in your workspace.

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Deleting WorkspacesCannot Delete Workspace with Active SubscriptionOnly Workspace Owner Can Delete This WorkspaceDelete Button is DisabledWorkspace Name Doesn't MatchFAQRelated Resources