Troubleshooting
Find solutions to common issues and problems you may encounter while using Firebuzz.
Having trouble with something in Firebuzz? You're in the right place. Browse by category below to find solutions to common issues.
General Issues
Login, browser compatibility, performance, and sync issues
Workspaces
Workspace creation, team management, switching, and permissions
Campaigns
Publishing, flow validation, segments, and traffic distribution
Landing Pages
Builder, loading, styling, and mobile display problems
Domains
DNS configuration, connection, and SSL certificate issues
Forms
Submission, validation, and missing data issues
Billing
Payment failures, invoices, and subscription problems
AI Features
AI generation errors, slow responses, and result quality
Analytics
Tracking issues and data accuracy problems
Quick Fixes
Before diving into specific guides, try these common solutions:
- Refresh the page — Many issues resolve with a simple refresh
- Clear browser cache — Old data can cause unexpected behavior
- Try a different browser — This helps isolate browser-specific issues
- Check your internet connection — Unstable connections cause sync problems
- Log out and back in — Session issues often resolve with a fresh login
FAQ
Need More Help?
If you can't find a solution to your issue:
- Check the specific feature documentation — Each feature has a troubleshooting section
- Contact support — Email support@firebuzz.com with:
- A clear description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
- Your workspace name and browser information