Managing Workspace Admins
Promote trusted team members to admin role and manage admin permissions effectively.
Workspace admins help you manage your team and workspace settings. Only the Owner can promote members to admin or demote existing admins.
What is a Workspace Admin?
The Admin role gives team members elevated permissions to manage workspace settings, team members, and integrations without owner-level control.
Admins have significant power but cannot delete the workspace, manage billing, or promote other admins. Only the Owner has these capabilities.
Owner vs Admin Permissions
| Capability | Owner | Admin |
|---|---|---|
| Team Management | ||
| Invite team members | ||
| Remove team members | (Members only) | |
| Promote members to Admin | ||
| Demote admins to Member | ||
| Workspace Management | ||
| Change workspace name/logo | ||
| Delete workspace | ||
| Manage billing & subscriptions | ||
| Integrations & Settings | ||
| Connect integrations | ||
| Manage API keys |
Why Can't Admins Manage Other Admins?
This restriction prevents permission escalation. The Owner maintains exclusive control over who becomes an admin, ensuring accountability and security.
Promoting a Member to Admin
Only the Owner can promote members to the Admin role.
To promote a member:
- Navigate to Settings in the left sidebar
- Click Workspace in the settings menu
- Select the Team tab
- Find the member you want to promote
- Click the more options button (three dots) next to their name
- Select Promote to Admin
The member is immediately promoted and gains access to team management, workspace settings, and integrations.
Before promoting someone, verify they understand their new responsibilities.
Demoting an Admin to Member
Only the Owner can demote admins to the Member role.
To demote an admin:
- Go to Settings > Workspace > Team
- Find the admin you want to demote
- Click the more options button (three dots)
- Select Demote to Member
Demotion takes effect immediately. The former admin loses all elevated permissions but retains full access to workspace content.
How Many Admins Should You Have?
For most teams, 1-2 admins in addition to the Owner is sufficient. Larger teams (20+ members) may benefit from 3-5 admins. Start with fewer and add more as needed.
FAQ
Troubleshooting
For issues related to admin management, see Admin Role Issues.