Subscription & BillingSubscription Management

Upgrading Your Plan

Upgrade to a higher Firebuzz plan for more credits, seats, and projects with immediate access.

Upgrading your Firebuzz subscription gives you immediate access to more AI credits, team seats, and projects. This guide explains the upgrade process and how billing works.

How Upgrades Work

When you upgrade your plan:

  1. Immediate access — New features and limits are available instantly
  2. Prorated billing — You only pay the difference for the remaining billing period
  3. No disruption — Your existing work and settings remain unchanged

Upgrading Your Plan

To upgrade to a higher tier:

  1. Go to Settings
  2. Click Subscription
  3. Select the Plan tab
  4. Click Change Plan
  5. Select your new plan (Scale or Agency)
  6. Review the prorated charge
  7. Click Confirm Upgrade

The Change Plan button is disabled if you're on a trial or if your subscription is set to cancel.

Understanding Proration

Proration ensures you only pay for what you use:

Example: Pro to Scale Mid-Month

If you upgrade from Pro ($99/mo) to Scale ($199/mo) halfway through your billing cycle:

  • Days remaining: 15 days
  • Pro credit: ~$49 (unused portion)
  • Scale charge: ~$99 (15 days of Scale)
  • Net charge today: ~$50

Your next full billing cycle charges the regular Scale price ($199).

What Changes After Upgrade

Immediate Changes

  • AI Credits — Balance increases to new plan allocation
  • Team Seats — Can immediately invite more members
  • Projects — Can create additional projects
  • Traffic Limit — Increased visitor allowance

Billing Changes

  • Next invoice reflects new plan pricing
  • Billing date remains the same
  • Any active discounts may or may not apply to new plan

Upgrade Path

Current PlanCan Upgrade To
ProScale, Agency
ScaleAgency
AgencyEnterprise (contact sales)

During a Trial

If you're on a free trial:

  1. Go to Settings > Subscription > Plan
  2. Click Upgrade Now
  3. Add your payment method
  4. Select your plan
  5. Your paid subscription begins immediately

Finishing your trial early starts paid billing immediately. Any remaining trial days are forfeited.

Upgrading Billing Frequency

To switch from monthly to yearly billing:

  1. Go to Settings > Subscription > Plan
  2. Click Change Plan
  3. Toggle to Yearly billing
  4. Select your plan
  5. Confirm the change

Yearly billing benefits:

  • Save one month's cost (pay for 11, get 12)
  • Fewer billing transactions
  • Credits still allocated monthly

After Upgrading

Verify your upgrade was successful:

  1. Check Settings > Subscription > Plan for the new plan name
  2. View Settings > Subscription > Usage for updated credit balance
  3. Try inviting a team member to confirm new seat limit
  4. Create a project to confirm new project limit

FAQ