Managing Add-ons

Once you've purchased add-ons, you can manage them from your subscription settings. Adjust quantities, view costs, and track your additional resources all in one place.

Viewing Active Add-ons

To see your current add-ons:

1. Go to Settings
2. Click Subscription
3. Select the Plan tab
4. Scroll to the Add-ons section

Each active add-on displays:

• Type — Seats, Projects, or Credits
• Quantity — How many you have
• Cost — Monthly price per unit
• Billing — Monthly or one-time

Adjusting Add-on Quantities

Increasing Quantity

To add more seats or projects:

1. Find the add-on card in Settings > Subscription > Plan
2. Click Manage
3. Increase the quantity using the selector
4. Review the prorated additional charge
5. Click Confirm

The increase takes effect immediately, and you're charged a prorated amount for the remaining days in your billing cycle.

Decreasing Quantity

To reduce seats or projects:

1. Find the add-on card in Settings > Subscription > Plan
2. Click Manage
3. Decrease the quantity using the selector
4. Review the change summary
5. Click Confirm

Managing Credit Add-ons

One-Time Top-ups

One-time credit packages don't require management—you purchase them and use the credits. To check your credit balance:

1. Go to Settings > Subscription > Usage
2. View your Current Balance

Recurring Credit Add-ons

If you have recurring credit top-ups:

1. Go to Settings > Subscription > Plan
2. Find the credit add-on card
3. Click Manage to pause or cancel

Checking Add-on Billing

To see how add-ons affect your invoice:

1. Go to Settings > Subscription > Billing
2. Click Manage Billing Information
3. View upcoming invoice preview

Your invoice itemizes:

• Base subscription charge
• Each add-on type and quantity
• Prorated adjustments (if any)
• Total amount due

Add-on History

Add-on changes are reflected in your billing history:

1. Go to Settings > Subscription > Billing
2. View past invoices
3. Each invoice shows add-on line items

Limits and Restrictions

During Trial

Add-ons cannot be managed during a trial because they require an active paid subscription first.

While Canceling

If your subscription is set to cancel at period end:

• You cannot add new add-ons
• Existing add-ons remain active until cancellation
• Add-ons are canceled along with your subscription

Downgrade Validation

When downgrading plans, the system checks if your add-ons would cause you to exceed the new plan's base limits:

• Extra seats are kept separate from base allocation
• You may need to adjust add-ons if you want to cancel them before downgrade

FAQ

Related Resources

• Add-ons Overview
• Purchasing Add-ons
• Canceling Add-ons
• Billing History