AI Generation Errors

Seeing errors when the AI tries to generate content? Here is how to diagnose and fix common generation failures, from credit issues to invalid code output.

Troubleshooting Issues

Credit Exhaustion Error

You see an error message indicating you have insufficient AI credits to complete the request.

Solution:

1. Go to Settings then Subscription then click Usage to check your remaining AI credits.
2. Check your next reset date (credits reset at the start of each billing cycle).
3. Click Purchase Add-On Credits if you need credits immediately.
4. Consider upgrading your plan if you regularly exhaust credits before the monthly reset.

Rate Limiting Error

You see an error indicating you are sending requests too quickly or have exceeded rate limits.

Solution:

1. Wait 1-2 minutes for the rate limit to reset.
2. Avoid sending rapid consecutive requests (wait for each generation to complete).
3. Let the current generation finish before sending a new request.
4. If you frequently hit rate limits with normal usage, contact support at support@firebuzz.com.

Content Policy Violation

The AI refused to generate your content with a policy violation error.

Solution:

1. Review your request for potentially harmful, illegal, or inappropriate content.
2. Rephrase your request using different wording if your intent is legitimate and business-focused.
3. Be more specific about the professional business context for your content.
4. Consider alternative approaches that focus on legitimate marketing and business use cases.

Generation Timeout

The AI request timed out before completing, and you see a timeout error message.

Solution:

1. Simplify your request by breaking large tasks into smaller, specific parts.
2. Retry the same request (temporary issues can cause timeouts).
3. Check your internet connection speed and stability.
4. If working with a very large page, edit one section at a time instead of requesting changes to the entire page.

Invalid Code Generated

The AI produced code that does not work correctly, has visual issues, or breaks the page layout.

Solution:

1. Tell the AI specifically what is wrong: "The button is not aligned" or "The text is too small."
2. Ask for a targeted fix rather than regenerating everything: "Fix the button alignment."
3. Request a different technical approach: "Try using flexbox instead" or "Use a different layout method."
4. Switch to design mode to manually adjust the problem areas.
5. Use version history to revert to a working state, then try a different prompt approach.

Generation Failed Error

You see a generic "Generation failed" error without specific details.

Solution:

1. Retry the same request (transient errors often resolve on retry).
2. Refresh the page and try again with a fresh connection.
3. Test with a simpler request to verify the AI is working (example: "Add a heading that says Test").
4. If simple requests work but your original request fails, try breaking it into smaller parts.
5. If errors persist after multiple attempts, contact support at support@firebuzz.com with:
   • The error message text
   • What you were trying to generate
   • Screenshots if available

Validation Error

The AI generated content that failed validation checks (missing required fields, incorrect structure, etc.).

Solution:

1. Review the validation error details in the chat.
2. Ask the AI to fix the specific validation issue: "Add the missing email field to the form."
3. Verify required elements are present (forms need submit buttons, sections need proper structure).
4. Check that element IDs and names are unique across the page.

Best Practices

Follow these guidelines to minimize generation errors:

• Be specific and detailed in your requests
• Wait for responses to complete before sending new requests
• Retry transient errors (they often resolve on second attempt)
• Use version history to recover from bad generations
• Break complex requests into smaller, focused tasks
• Monitor your credit usage regularly

FAQ

Related Resources

• AI Not Responding
• Poor AI Results
• AI Editor Overview
• Managing AI Credits