Storage & MediaDocuments

Uploading Documents

How to upload files to your document library and storage limits.

Upload your business documents to keep them accessible and ready for AI processing.

Uploading Files

  1. Navigate to the Document Library.
  2. Click New Document or simply Drag and Drop files onto the screen.
  3. If using the button, select Upload.
  4. Choose your files (PDF, DOCX, CSV, TXT, MD, HTML, etc.).

Storage Limits

To ensure optimal performance, the following limits apply to uploads:

  • Max File Size: 50 MB per file.
  • Batch Limit: Up to 5 files at a time.
  • Total Storage: Your workspace has a total capacity of 1 GB.

If you exceed the storage limit, you will need to delete old files before uploading new ones.

Knowledge Base Integration

When uploading, you may see an option to Enable Knowledge Base.

  • Enabled: The document will be processed (vectorized) so Firebuzz AI can read and understand it.
  • Disabled: The file is stored only as a standard document.

See Creating a Knowledge Base for more details.

FAQ